Implementing a robust alert system enables you to promptly notify the appropriate stakeholders when issues arise, ensuring timely response and mitigation. Save valuable minutes can be saved during periods of downtime.
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On-call and alert management to keep services always on
Effective on-call and alert management practices play a crucial role in maintaining uninterrupted services, ensuring a continuous and reliable experience for users.
Build unlimited on-call policies one for each team and for every service. Design custom workflows to alert right stakeholders at the right time.
“Build custom policies for any team and for any service. Alert right stakeholders instantly”
In the on-call policy, you can access the information about the individuals who were alerted and the corresponding time of the alerts. This allows you to track and determine who received notifications and at what specific moments.
“See who was alerted, at what time. Debug policy issues with transparent logs of events.”
Escalation rules establish a framework for how incidents or alerts are escalated to different levels of support personnel based on severity or time elapsed. Rotation policies outline the schedule and sequence for rotating on-call responsibilities among team members, ensuring fair distribution of workload and availability.
“Custom and unlimited escalation policies to alert right stakeholders in your team.”
Your team can receive alerts through various channels, including phone calls, SMS messages, emails, and push notifications. This multi-channel approach ensures that you are promptly notified of important events or incidents using the most convenient and accessible method for them.
“Makes monitoring any endpoint or service really easy and the best part is, it's all open-source so there's no vendor lockin.”
Advanced features, built for you.
Build custom workflows, integrate with anything you have, or more - you never run out of features. Batteries included.
Hosted on a distributed high avalability infrastructure across multiple clouds and continents so your status page is never down, even if major cloud provider (AWS, Azure, GCP, etc) is down.
Choose from 5000+ integrates to integrate with. Your team can upate your status page and manage everything without leaving Slack for example. Build custom integrations with our API.
Build complex workflows without code. Automate incident workflow, status page updates, have one control plane for all of your resources and showcase reliability to different stakeholders
We let team members build custom policies for them, so they can be alerted in a way they are comfortable with.
See who was alerted, at what time. Debug policy issues with transparent logs of events.
If you don't prefer using our provider, you can use your SMS and Call provider for alerts.